My Zen IT - Hotel Grand Pacific

Self Help and Troubleshooting

Squirrel POS

Onsite Escalation: F&B Supervisor

For issues with Squirrel, please escalate to the supervisor on duty, if there is an emergency, please call Squirrel support.

250-383-7134 (see notes below)

Owen Business Systems is our dealer in Victoria with whom we have an annual service contract with Squirrel, which covers most parts and labor. The support number for Owen Business Systems is 250-383-7134.  They can be contacted during business hours with any problems we might have. All after hours support calls can go to: 1-800-288-8160 which is the Squirrel support line. Support@owenbusiness.com  to open support tickets otherwise you will be directed to Givex.

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